Surveyors are a key element in the development of any certification programme.
Among other functions performed, there are maintaining and upgrading the standards of the different manuals, managing certification projects, preparing assessment visits, coordinating teams of surveyors and issuing certification reports.
As a basis for ACSA’s credibility and reliability of their certification processes, scientific and methodological thoroughness is a core value. Therefore, their surveyors are experts in healthcare quality and qualified professionals through a demanding training programme, endorsed internationally by the accreditation of The International Society for Quality in Health Care (ISQua).
Becoming an ACSA Surveyor
The Surveyors Qualification Programme (In Spanish, Programa de Cualificación de Evaluadores) addresses the qualification of surveyors in a structured and systematic manner, putting at stake the strategies and means to provide at all times the necessary tools to develop their work in an optimal way.
It is conceived to meet a dual need. On the one hand, to optimise resources and efforts to make a highly qualified staff that is able to respond to the demand of certification services yielding the highest levels of excellence. On the other hand, it has to ensure the reliability, trust and credibility of assessment which is basic to any certification process.
ACSA surveyor - Healthcare centres and units and social services
General Profile: Academic Qualifications
Preferably, profiles with the following qualifications are required:
- Graduate in Medicine
- Graduate in Pharmacy
- Graduate in Nursing
- Bachelor’s Degree in Technical Engineering
- Degree in Psychology
- Degree in Social Work
- Degree in Social Education
- Degree in Sociology
- Other qualifications related to Social Sciences and Management Sciences
- Other technical degrees or higher qualifications that are of interest to developing certification programmes, and are complemented by a professional performance in the field of health or social services.
General Profile: Professional Experience
- Professionals in the health area: at least two years of experience in the healthcare system
- Professionals outside the health area: experience of at least two years in quality management and certification / accreditation
- Social professionals: at least four years of experience
- For engineers: experience in their professional field of at least four years.
Specific Profile: Additional Training and Basic Skills
- Accredited training in the field of health, social services or quality management
- Time management skills
- Systematic work
- Commitment to continuous improvement
- Critical judgment
- Physical and mental endurance
- Social skills
- Dispute resolution
- Technical reports
- Driving license
- Availability to travel
- Availability in calendar
Prices and Cost of the Qualification Process
ACSA assumes the investment to be made for the training of their surveyors. Therefore, the candidate for being surveyor should not pay any fee for registration or enrollment.
The candidate assumes all expenses generated during the qualification: travel, accommodation, meals and any other.
Selection and Training
The selection and training of surveyors is subject to job announcements published by ACSA according to their needs in responding to certification projects.
If you are interested in joining our team of surveyors, you may want to either check for currently open announcements or send us your details for future opportunities:
Currently there are no open job announcements.
Training for Internal Surveyors (Self-assessment)
Professionals who work in a healthcare or social organisation are its main driving force for change. They are the ones who, from their area of responsibility, can more easily spot improvement opportunities and promote the necessary actions to move on towards excellence. In the ACSA certification model, self-assessment is the process that allows professionals to undertake this internal analysis, taking standards of certification programmes as a framework of reference.
Therefore, ACSA provides professionals in organisations to be certified with a Training Programme for Internal Surveyors with the aim of facilitating the necessary knowledge and skills to perform this internal diagnosis in an effective and efficient manner.
The programme offers training in various forms:
It is carried out online through an E-learning system. A series of support activities will be offered throughout the year. These activities will be accessed through the certification support application itself during the self-assessment phase.
Specific and custom-made activities will be designed by ACSA in order to respond to the particular needs of the organisations and of their quality managers.
Classroom Training Workshops
They are scheduled on a yearly basis. They are aimed at healthcare and social services professionals involved in processes of ACSA certification, and also at professionals interested in the implementation of initiatives and quality programmes based on ACSA’s model. To access, it is necessary to consult the in-effect calendar and to fill in the application form for training workshops.
Calls for Internal Surveyors Training Workshops:
Currently there are no open job announcements.